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williams
Posted: Mon Sep 28, 2009 8:27 pm Reply with quote
Joined: 24 Sep 2009 Posts: 4
Hi to all, i won this software on Ebay last week, it was stated in the listing used but new ( thinking about it now it don't make a lot of sence ) to cut a long story short when i installed it a box came up saying there is a later version if i click yes to update it nothing happens, and if i click no i get another box saying no dongle found,i contacted the seller he told me this happens sometimes HERE IS THE ACTUAL REPLY This happens sometimes, download this file:

www.craftmate.co.uk/WinPCSIGNPro2009.rar

Extract to the signmax folder, overwrite the
existing files and restart the computer. With the
dongle inserted start the program, it should work,
if not then it may be a faulty dongle. Please let
me know
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gossages
Posted: Tue Sep 29, 2009 9:41 pm Reply with quote
Joined: 17 Jul 2009 Posts: 9
Did you get a usb dongle with the software?
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williams
Posted: Wed Sep 30, 2009 6:05 pm Reply with quote
Joined: 24 Sep 2009 Posts: 4
hi, yes he sent me a ROCKEY2 DONGLE, He has since told me it's a copy that he sent me, due to the fact that the original disc was unusable, could this be the reason it won't work
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gossages
Posted: Wed Sep 30, 2009 7:17 pm Reply with quote
Joined: 17 Jul 2009 Posts: 9
The Rockey2 Dongle is correct but depends on the colour mine is a blue one, it could be your using the wrong version for the dongle?
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williams
Posted: Wed Sep 30, 2009 8:42 pm Reply with quote
Joined: 24 Sep 2009 Posts: 4
Hi thanks for helping, he sent me a green one
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gossages
Posted: Fri Oct 02, 2009 2:22 pm Reply with quote
Joined: 17 Jul 2009 Posts: 9
Forgot to say mine is a Rokey4 (blue) No problem best to send Ivan a message and tell him you have a Green dongle and what version s/w do you need Wink


if you look here http://www.signmax.us/AchatenLigne/Soft_Updates/Updates.aspx?Lang=Eng

it will show you what versions work with the rockey 2 dongle

good luck
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williams
Posted: Fri Oct 02, 2009 4:01 pm Reply with quote
Joined: 24 Sep 2009 Posts: 4
iv'e tryed everthing and still no luck, i told the chap i bought it off, and he thinks it's down to a faulty dongle after a lot of hazzle he has offered me my money back, he told me that the software was a copy after i bought it off ebay, so i think it's time to get my money back and but an original, many thanks for trying to help me with this problem but now i think it,s time to call it a day Mad
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